Using Predictive Signals in Salesforce Service CloudModern customer service is no longer defined by how quickly teams respond after a problem occurs. Instead, it is increasinglyRead more
Salesforce And The Data Cloud EconomyThe global shift toward real-time, AI-driven business has pushed data to the center of every competitive advantage. Companies today generateRead more
How Einstein GPT Is Changing the Future of CRM?What is Einstein GPT? Introduced in 2023, Einstein GPT is the world’s first generative AI embedded directly into a CRMRead more